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Terry and Eddie Malanda married in 1989 and discovered on their honeymoon that they shared the dream of owning their own business. Terry had recently graduated from Long Island University School of Pharmacy and Eddie was a Firefighter in Linden, NJ (During Ed Malanda’s 25 years as a professional firefighter, he received several medals and awards including the New Jersey Valor Award and Firefighter of the Year, retiring as a Captain.) In their first year of marriage, they pursued their American dream by purchasing Mandell’s Pharmacy, a “mom and pop” corner store pharmacy that had already been in business since 1927.
In 1991, Terry and Eddie decided they wanted to start a family of their own, expecting that Mother Nature would soon provide them with lots of children. They never imagined the emotional five year roller coaster ride that they were about to get on.
After a while trying, like many patients, the Malanda’s decided to visit an infertility specialist. Terry was very reluctant to undergo IVF and underwent a lengthy series of intrauterine inseminations (IUIs). When these were not successful, their physicians recommended IVF and finally, in 1995 Terry and Eddie went through an unsuccessful IVF cycle, a negative result they learned about right around Christmas. Terry returned in February 1996 for a frozen Embryo transfer (FET) that worked! Their son was born in November of 1996 and their daughter followed 20 months later in July 1998.
Their experience changed the course of Mandell’s Pharmacy forever. Terry and Eddie decided to focus their energy on helping other couples undergoing this process and focussed the pharmacy on the needs of fertility patients. Terry and Eddie realized they had firsthand knowledge on the crucial role that the pharmacy you select will play in your cycle. With knowledge of the stress this brings to a relationship and how difficult it is to have to treat something that should happen naturally, they have a unique perspective on how to service their clients.
Today, Terry and Eddie relish being a small part of helping to create miracles. They love occasionally running into previous clients now pushing strollers in the mall. “When they bring us their babies or send us a picture, it is THE greatest feeling. I never got over my infertility and I still get emotional when I meet one of “our” babies.”
Every pharmacist, technician and IVF coordinator has had extensive training not only on the clinical side but on the psychological and emotional aspect of infertility. That is why their satisfaction surveys consistently rate the highest scores. At Mandell’s Pharmacy service is tailored to each patient and the staff looks forward to making more pharmacy history.
Terry and Eddie decided to focus on Infertility patients because they realized that this population was underserved. “There was not much understanding of the emotional aspect that couples face and it was clear that unless you go through it yourself, you cannot fully comprehend the enormous emotional, psychological and social burden it entails.”
Due to their experience, the staff at Mandell’s is fully trained and qualified to handle the needs of these patients. With warmth, patience and understanding, the dream and vision that Terry and Eddie had has come true.